Becoming (in)human
By Ben OlsonReader Staff “Operator…” “Agent…” “Help…” “Rrrgh, just let me freaking talk to somebody, you son of a…” If anyone had overhead me trying to call my internet provider’s support line over the...
Tagged: customer service
Emily Articulated: Keep Calm and Leave a Damn Tip
By Emily Erickson Reader Columnist Finally, I’ve been thwarted; a study released that I can’t put a cheeky, it’s-not-a-Millennial-thing-it’s-an-everyone-thing spin on. Millennials have scored lowest in a standard near to my heart, and I...
